PROBLEM

You may be working in an environment that is high performance, high pressure, high speed, high complexity, highly hierarchical – or all of the above. You may already face communication breakdown, burnout and team tensions. Such conditions are psychologically challenging for any leader, manager and team member. To help your teams and organisation stay effective, you need to create psychologically safer, healthier environments that help them thrive – not just survive.

SOLUTION

In this workshop, you’ll learn how to guide your organisation through a process of discovering what is working, what is not working and what must be done to improve team mental well-being and organisational effectiveness for the long haul. This process brings together useful principles of service design, leadership development and organisational development. The steps and frameworks we are using are based on research insights gleaned from mental health research projects as well as a 6 month long process of work done in 2021 by user experience design coaches and mental health coaches working with the mental well-being workgroups of 4 organisations.

What will I learn?

• Understand what is psychological safety and how it creates psychological tensions that affect team health and organisational effectiveness.
• Differentiate between supporting psychological safety and organisational effectiveness from different levels: as a leader at the top, a middle manager and a ground staff.
• Practice facilitating a conversational process that supports psychological safety and team effectiveness.
• Learn to guide a basic organisational change process that gets you closer to the supportive workplace environment that you want.
• Get real-life insights, grounded theory and opportunities to practice with peers
• Leave with a set of useful assets like a field-guide “How Do I Better Support Mental Well-Being At Work?”, two employee journey maps and a booklet of usable research insights that will help you apply what you learnt in this programme. This course and its assets are based on research insights gleaned from a 6 month long.

Pricing

From SGD $800 (excluding GST)